Returns & Exchanges

At Thrivin, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your style journey stays effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the items, your refund will be processed back to your original payment method or store credit within 5-7 business days.